This Privacy Policy describes how Team X9 ("we", "our", or "us") collects, uses, and protects your information when you use the Team X9 application ("the App").
We are committed to protecting your privacy and being transparent about how your data is handled.
1. Data Collection
1.1 Information You Provide
When you use Team X9, you may provide:
- Name
- Email address
- Account information
- Profile and progress data
- Any information you choose to enter into the app
1.2 Information Collected Automatically
We may automatically collect:
- Device type and operating system
- App usage data (features used, session duration)
- Crash and performance logs
- IP address (used for security and abuse prevention)
2. Google User Data (Google Sign-In)
Team X9 allows users to sign in using Google authentication.
Data We Access
When you sign in with Google, we may access:
- Your name
- Your email address
- Your profile picture (if available)
We Do NOT Access:
- Your Google password
- Your contacts
- Your emails or email content
- Your Google Drive or files
- Any Google data not required for authentication
3. How We Use Google User Data
Google user data is used only for the following purposes:
- To create and manage your Team X9 account
- To authenticate and secure your login
- To link your account with your progress and activity
- To provide account recovery and support
- To ensure proper operation of the service
We explicitly do NOT:
- Use Google user data for advertising
- Use Google user data for marketing or profiling
- Sell or share Google user data
- Use Google user data outside the core functionality of the app
- Use Google user data for AI or machine learning training
4. Limited Use Disclosure
Team X9's use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.
This means:
- Data is used only to provide core app functionality
- Data is not used for advertising or tracking
- Data is not shared with third parties
- Human access is limited and controlled
- Data is not retained longer than necessary
5. Human Access to Data
Access to user data is strictly limited.
Only authorized personnel may access data, and only when necessary for:
- Technical support
- Debugging and maintenance
- Security or fraud prevention
- Legal compliance
All access is logged and restricted.
No human reviews Google user data for advertising or analytics purposes.
6. How We Use Your Data (General)
We use collected data to:
- Operate and improve the app
- Provide features and functionality
- Track progress and performance
- Ensure platform security
- Improve reliability and user experience
7. Data Storage & Security
We protect your data using:
- Encrypted connections (HTTPS)
- Secure cloud infrastructure
- Access controls and monitoring
- Industry-standard security practices
Data is stored only as long as necessary to operate the service.
8. Data Retention & Deletion
- Your data is retained while your account is active
- You may request deletion at any time
- Upon deletion request:
- Your account is removed
- Google user data is deleted
- Associated personal data is permanently erased unless legally required to retain it
To request deletion, contact:
📧 support@teamx9.com
9. Data Sharing
We do not sell or rent personal data.
Data may only be shared:
- With essential service providers (hosting, authentication)
- When legally required
- To protect system integrity or prevent abuse
All third parties must comply with strict data protection standards.
10. Children's Privacy
Team X9 is not intended for:
- Children under 13 (globally)
- Children under 16 (EU)
We do not knowingly collect data from minors without parental consent.
11. Third-Party Services
We use trusted third-party services such as:
- Google Authentication
- Cloud hosting providers
- Analytics for app stability and performance
These services operate under their own privacy policies and comply with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
If changes are made:
- The "Last updated" date will change
- Material changes will be communicated in the app or via email
Continued use of the app means acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy or your data:
Team X9
📧 Email: support@teamx9.com
🌐 Website: www.teamx9.com